In the school information management industry we’re well-known for our outstanding support, not surprising as we’ve been in the MIS and finance business for over 30 years! As well as having lots of technical experience we also know independent and international schools very well, so we’ll understand what you’re trying to achieve and the best ways of getting there. Put simply, we are here to make your experience worry-free.
Get Support Now
Get in touch with our friendly customer care team if you get stuck and need a helping hand. We offer efficient and understanding support via email, phone, Skype - and the WCBS Customer Centre. This is a simple to navigate website where you can access the latest software downloads and release information, FAQs, log calls and also find user group details. As a WCBS customer you can also find information on our extended support hours, and be given remote access facilities, so our technical team can help you within minutes – all you need to do is say the word.
Join a User Group Community
It always helps to talk to other schools who may be facing the same challenges as you. That’s why we’ve set up our user group communities. We run a series of free, product focused user group meetings. These provide a great opportunity for you to hear all about the latest school MIS and finance software news, share knowledge, and have a say in the direction of WCBS products. Many user group events take place each term. You can find out about topics, dates and locations on our events page.
The programme includes:
Academic System Managers' Club
webALUMNUS User Forum
U-Pass – finance user group (independently run by a committee of WCBS customers and established over 25 years ago)
Meet other WCBS customers during these events to share tips, extend your skills and get even more from your school information management software.